Effective Date: September 22, 2026
1. Introduction and Acceptance of Terms
These Terms of Service (“Terms”) govern your access to and use of the services provided by Maple Bridge Portuguese Language Learning Inc. (“Maple Bridge Portuguese Language Learning Inc.,” “we,” “us,” or “our”), including private Portuguese tutoring, group conversation classes, beginner Portuguese courses, business Portuguese training, kids and teens language programs, online Portuguese lessons, and Portuguese pronunciation coaching (collectively, the “Services”).
By registering for, purchasing, accessing, or using any of our Services, you agree to be bound by these Terms and to comply with all applicable laws in Canada, including applicable provincial and federal laws. If you do not agree to these Terms, you must not use the Services.
If you are enrolling a minor, you represent and warrant that you are the parent or legal guardian of that minor and that you accept these Terms on the minor’s behalf.
2. Scope of Services
Maple Bridge Portuguese Language Learning Inc. provides language-learning services that may be delivered in person, online, or through a hybrid format, depending on the program selected. Services may include, without limitation:
- Private Portuguese tutoring;
- Group conversation classes;
- Beginner Portuguese courses;
- Business Portuguese training;
- Kids and teens language programs;
- Online Portuguese lessons; and
- Portuguese pronunciation coaching.
We may modify, suspend, or discontinue any Service, program, schedule, instructor assignment, class format, or platform at any time, subject to applicable law and any express written agreement with you.
We do not guarantee any specific educational outcome, proficiency level, certification, or employment result. Progress depends on attendance, participation, practice, and individual learning factors.
3. User Obligations and Responsibilities
By using the Services, you agree to:
- Provide accurate, current, and complete information when registering or communicating with us;
- Maintain the confidentiality of your account credentials, if applicable;
- Attend scheduled sessions on time and prepared as reasonably requested;
- Use the Services only for lawful purposes and in a manner consistent with these Terms;
- Respect instructors, staff, classmates, and other users;
- Not record, reproduce, distribute, or publish any session or class material without our prior written consent, except as permitted by law;
- Ensure that your devices, internet connection, software, and environment are suitable for online lessons, where applicable;
- Supervise minors enrolled in children’s or teens’ programs as reasonably necessary and in accordance with any program requirements;
- Not engage in harassment, disruptive behavior, discrimination, abuse, unlawful conduct, or misuse of our Services or materials.
You are responsible for all activity conducted through your account or participation, whether or not authorized by you, except to the extent caused by our negligence or wilful misconduct.
4. Payment Terms and Conditions
Fees for Services, packages, subscriptions, and materials will be communicated at the time of purchase, registration, invoice issuance, or contract execution, as applicable. All fees are payable in Canadian dollars unless otherwise stated.
- Payment may be required in advance, in instalments, or upon invoice, depending on the Service selected.
- You authorize us and our payment processors to charge your selected payment method for all applicable fees, taxes, and charges.
- Unless expressly stated otherwise, fees do not include applicable taxes such as GST/HST, PST, or other taxes required by law.
- If a payment is declined, reversed, disputed, or charged back, we may suspend or terminate access to Services until the account is brought current.
- Late payments may be subject to administrative fees, interest, collection costs, or other lawful remedies permitted under applicable law and any signed agreement.
Promotional discounts, trial offers, and special pricing may be subject to additional conditions and may be withdrawn at any time before acceptance where permitted by law.
5. Cancellation and Refund Policy
Cancellation and refund rights are subject to the specific program or contract you purchased, any applicable written policy provided at the time of purchase, and mandatory consumer protection laws that apply in your province or territory.
Unless a different policy is disclosed in writing for a particular program:
- You may cancel a scheduled private lesson or one-on-one session by providing at least 24 hours’ notice;
- Late cancellations, no-shows, or missed sessions may be charged in full;
- Group classes, courses, or programs may be non-transferable and non-refundable once commenced, except where required by law or expressly stated otherwise;
- Refunds, if approved, will generally be processed using the original method of payment within a reasonable time;
- Administrative, processing, booking, platform, or material fees may be non-refundable to the extent permitted by law.
We reserve the right to cancel or reschedule a session or class due to instructor illness, low enrollment, technical issues, safety concerns, or force majeure. If we cancel a paid session and cannot reasonably reschedule it, we will provide a refund or credit as required by law or as otherwise agreed in writing.
For programs involving minors, parents or guardians remain responsible for timely cancellations and attendance unless otherwise agreed in writing.
6. Liability Limitations
To the fullest extent permitted by applicable law, Maple Bridge Portuguese Language Learning Inc., its directors, officers, employees, contractors, instructors, agents, and representatives shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of opportunity, loss of data, or business interruption, arising out of or related to your use of the Services.
To the fullest extent permitted by law, our total aggregate liability for any claim arising out of or related to the Services shall not exceed the amount you paid to us for the specific Service giving rise to the claim during the three (3) months preceding the event giving rise to liability, or CAD $100, whichever is greater, except where a limitation is prohibited by law.
Nothing in these Terms limits liability for fraud, wilful misconduct, gross negligence where such limitation is not permitted by law, or any liability that cannot be excluded or limited under applicable law, including applicable consumer protection legislation.
The Services are educational in nature. We do not provide legal, financial, immigration, or professional advice, and we are not responsible for decisions made by you based on language instruction, translations, or educational content.
7. Intellectual Property Rights
All content, materials, lesson plans, worksheets, audio recordings, videos, assessments, logos, trademarks, branding, course designs, and other intellectual property provided by or on behalf of Maple Bridge Portuguese Language Learning Inc. are owned by us or our licensors and are protected by applicable intellectual property laws.
Subject to your compliance with these Terms and full payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the materials solely for your personal, non-commercial educational purposes, unless otherwise agreed in writing.
You must not, without our prior written consent:
- Copy, reproduce, modify, translate, distribute, publish, display, sell, sublicense, or create derivative works from our materials;
- Use our materials for commercial training, resale, or public distribution;
- Remove copyright, trademark, or other proprietary notices;
- Record classes or sessions except where expressly permitted by us in writing or required by law.
Any feedback, suggestions, or ideas you submit to us may be used by us without restriction or compensation, to the extent permitted by law.
8. Data Protection and Privacy
We collect, use, disclose, and protect personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, provincial privacy legislation.
By using the Services, you consent to our collection, use, and disclosure of personal information as necessary to:
- Provide and administer the Services;
- Process registration, billing, scheduling, and communications;
- Assess learning needs and progress;
- Maintain business records and comply with legal obligations;
- Improve our Services, systems, and user experience;
- Protect the safety and integrity of our Services and users.
We may use third-party service providers, including payment processors, online learning platforms, email systems, cloud storage, and communication tools, to support our Services. These providers may process personal information on our behalf and may be located in Canada or other jurisdictions, subject to contractual or legal safeguards where applicable.
Where recordings are used for educational, quality assurance, or administrative purposes, we will seek consent where required by law. You are responsible for informing us if you do not consent to recording, where applicable, before the session begins.
For questions about privacy or requests regarding your personal information, contact us using the details in Section 12.
9. Force Majeure
We shall not be liable for any delay, failure, or interruption in performing our obligations under these Terms where such delay or failure results from events beyond our reasonable control, including, without limitation, fire, flood, extreme weather, power failure, internet or telecommunications outage, war, civil unrest, labour disruption, epidemic, pandemic, government action, or the unavailability of instructors, facilities, or third-party systems due to such events.
Where reasonably possible, we will make commercially reasonable efforts to resume Services, reschedule affected sessions, or provide alternative arrangements.
10. Changes to Terms
We may revise these Terms from time to time to reflect changes in our Services, business practices, legal requirements, or operational needs. The updated Terms will be posted or otherwise made available with a revised effective date.
Your continued use of the Services after the revised Terms become effective constitutes acceptance of the updated Terms, to the extent permitted by law. If you do not agree to the revised Terms, you must stop using the Services.
11. Applicable Law and Jurisdiction
These Terms and any dispute, claim, or controversy arising out of or relating to the Services, these Terms, or the relationship between you and Maple Bridge Portuguese Language Learning Inc. shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles.
You agree that, subject to any rights you may have under applicable consumer protection legislation, the courts located in British Columbia shall have exclusive jurisdiction over any dispute arising from or relating to these Terms or the Services.
Nothing in these Terms limits any mandatory rights or remedies available to consumers under applicable Canadian law.
12. Contact Information
If you have any questions, concerns, complaints, or notices regarding these Terms or the Services, please contact us at:
Maple Bridge Portuguese Language Learning Inc.
204-3880 Lougheed Highway
Burnaby, BC V5C 6N4
Canada
Email: [email protected]
Phone: +1 (604) 287-6942
13. Severability Clause
If any provision of these Terms is found by a court or other competent authority to be invalid, illegal, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.
If any invalid, illegal, or unenforceable provision would be valid, legal, and enforceable if part of it were deleted or modified, the provision shall apply with the minimum modification necessary to make it valid, legal, and enforceable while preserving its intended purpose to the greatest extent permitted by law.
These Terms, together with any additional written agreements, policies, or notices expressly incorporated by reference, constitute the entire agreement between you and Maple Bridge Portuguese Language Learning Inc. regarding the Services, and supersede prior or contemporaneous communications on the same subject matter, except as otherwise required by law.